Reputation management and auto dealer review platform DealerRater, which is part of the CARS family of companies, announced its Dealer of the Year Awards on Thursday, recognizing 1,197 stores throughout the U.S. and Canada. DealerRater determined the honorees based on 1.1 million consumer reviews and ratings from car shoppers in 2022. “The Dealer of the […] [Read More]

To recognize the dealers leading the certified pre-owned car business, Auto Remarketing presents our annual special issue honoring “The Best CPO Dealers in the USA,” which is presented by CARS. We reached out to automakers across the CPO spectrum and requested their respective top 10 certified dealer lists based on full-year 2022 sales. We hope […] [Read More]

Just like it had for the past nine years, Carvana entered 2022 positioned for growth. But supply chain issues and a historic rise in interest rates resulted in a dramatic used-vehicle affordability issue. Those and other factors helped lead to ... [Read More]

The dealerships changing hands this week involved one that retails units on four wheels and another that specializes in deliveries for units on two wheels. The Dave Cantin Group (DCG) closed the transaction of Carson Toyota — one of the largest Toyota dealerships in Carson, Calif. — to Fletcher Jones Automotive Group. And Performance Brokerage […] [Read More]

A total of 80 dealers have something else to celebrate. On Thursday, Edmunds announced winners of the 2023 Edmunds Five Star Dealer Awards that went to 80 dealers nationwide for outstanding customer satisfaction ratings. Edmunds said 11 of those honorees also earned the Edmunds Five Star Premier Dealer designation. To qualify for a Five Star […] [Read More]

In their third quarter earnings call, Vroom executives said the firm would purposely slow down in order to improve the online used car retailer’s customer experience. They warned it would impact fourth quarter results. Boy did it. “Sequential declines in e-commerce unit volumes impacted e-commerce gross profit by approximately $12 million. Additionally, the impact of ... [Read More]

Sonic Automotive and Group 1 Automotive each made executive moves to reinforce their human resources and other company infrastructure. Beginning with Sonic, the company announced the promotion of Angela Broadway to chief human resources officer (CHRO) in a move that was effective Feb. 8. “Angela has made an amazing impact on our company with her […] [Read More]

In the fourth quarter of 2022, Sonic Automotive began to see improvement in new-vehicle production, and that helped the company gain higher new-vehicle retail sales volume at its franchise dealerships. That sales volume outperformed the volume change for the overall industry, quarter over quarter and year over year, said Sonic chairman and CEO David Smith. Used-vehicle performance also shined. Sonic’s diversified business model helped its used-vehicle business outperform the change in industry volume. That strong used-vehicle performance took place despite ... [Read More]

On Monday, SmartGroups: 20 Groups Reimagined finalized another major partnership to put the advantages of 20 Group membership within reach of virtually every dealer. The latest dealerships association deciding to collaborate with the firm is the Florida Independent Automobile Dealers Association (FIADA). SmartGroups’ partnership portfolio now includes seven associations representing eight states. FIADA joins Alabama […] [Read More]

AutoNation is continuing to expand its standalone used-vehicle store presence with “more than 20 additional facilities currently under development” and it expects to open “over 10 new stores over the next 12 months,” said Joe Lower, the company’s chief financial officer. Asbury Automotive Group CEO David Hult, said the company incurred $2.7 million in costs for ... [Read More]