LendingTree named iLending as the No. 1 customer service provider for the first quarter in the automotive category. According to a news release from the refinancing provider, this announcement marks the third time in the previous four quarters that the company has earned the No. 1 status at LendingTree, and the sixth consecutive quarter of […] [Read More]

The newest board member of the Association of Dealership Compliance Officers (ADCO) is intimately familiar with what dealers need to do to satisfy demands placed by state and federal regulators. ADCO executive director Linda Robertson recently announced that Shaun Petersen, who now is executive vice president and chief legal officer for Buckeye Dealership Consulting, is […] [Read More]

Last week marked the beginning of Lindsey Johnson starting her time as the new president and chief executive officer of the Consumer Bankers Association (CBA). Michelle Lee of Wells Fargo is chair of the CBA board of directors and led the search committee to replace Richard Hunt, who led CBA since 2009 and announced late […] [Read More]

Auctions and inspection companies are coupling traditional hands-on vehicle inspections with imaging technology to create condition reports that give customers better visibility and confidence about a vehicle’s condition.  Those companies are also using and/or testing artificial intelligence and monitoring advances in machine learning. Having more transparency in condition reports is important because buyers and sellers […] [Read More]

Mike Black and others in the auto industry know that supply chain and other issues that have hit the industry as a result of the pandemic have not eased up. Black, who is chief executive officer of Dent Wizard, mentioned various issues that have negatively affected the vehicle reconditioning industry and the auto industry as […] [Read More]

Retail vehicle demand has slowed, so that should lead to lower wholesale prices — right? Not necessarily, says Black Book. On Wednesday, the company released its Used Vehicle Retention Index for June, which climbed 1.5% month-over-over and 15% year-over-year to reach 191.5 points. That’s also 67% higher than pre-pandemic levels. All this amid slower retail […] [Read More]

The international share of car sales commanded by electric vehicles doubled last year, according to a new report from ResearchAndMarkets.com, which said their penetration climbed from 4.4% to 8.8% globally. In the U.S., there were 608,000 sales of electric vehicles last year, up from 308,000 the year before, according to the U.S. Department of Energy. […] [Read More]

automotiveMastermind, also known as aM, said Thursday it has launched a product that will allow dealers to reach out to consumers in their portfolios who have a vehicle with an open recall. Dealers will be able to view open recall data and then connect with the customer to schedule a repair appointment. The data will be […] [Read More]

Having just established new leadership, the American Recovery Association is continuing its proactive approach to serve its members, highlighting the potential pitfalls of a potential “edict” recently made by an unnamed auto finance company. The entire matter stems from recent bulletin distributed by the Consumer Financial Protection Bureau titled, “2022-04: Mitigating Harm from Repossession of […] [Read More]

The newest developments connected with DriveItAway have distinct Michigan connections. First, the provider subscription-to-purchase technology announced on Wednesday that it has launched its electric vehicle program with General Motors to offer the Chevrolet Bolt and Chevrolet Bolt EUV.  And the CARite dealer group, based in Madison Heights, Mich., with 32 locations in 14 states, is […] [Read More]